Privacy Policy
Privacy Policy
SS United Football Club has created this policy to outline how we:
- Collect your data
- Use the data
- Disclose your data
- Transfer your data
- Store your data
By visiting and using this website to establish an account, provide us with any personal information, respond to our emails, request additional information from us, contact our customer support or administration team, purchase products or services, or request any other service assistance from us, you consent to the collection, use, storage, and sharing of your personal data as described in our full policy below.
Introduction and General Terms
SS United Football Club is committed to protecting your and your family’s personal information when you are using our services. This Privacy Policy relates to our use of any personal information we collect from you via our online booking system. It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence, and in person.
To provide you with the full range of services, we sometimes need to collect information about you. This Privacy Policy explains the following:
- What information SS United Football Club may collect about you;
- How SS United Football Club will use information we collect about you;
- When SS United Football Club may use your details to contact you;
- Whether SS United Football Club will disclose your details to anyone else;
- Your choices regarding the personal information you provide to us;
- The use of cookies.
SS United Football Club is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information, (these laws are referred to collectively in this Privacy Policy as the “data protection laws”).
Who are we?
SS United Football Club is a grassroots football club based in the UK, dedicated to promoting and developing football at the community level. We offer a range of programmes including training sessions, matches, and community events.
What information will SS United Football Club collect about me?
When you participate in, access, or sign up to any of SS United Football Club's services, activities, or online content, such as newsletters, competitions, live chats, message boards, web and mobile notifications, telephone or text, book tickets for an event, or create an account using the online registration system, we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, gender, or date of birth. This can also include information about the children you register with us, such as their name, date of birth, school they attend, and any medical conditions they may have. We will use your contact details to communicate with you about your child’s use of services.
How will SS United Football Club use the information it collects about me and my children?
SS United Football Club will use your personal or your child’s personal information for a number of purposes including the following:
- To provide our services, access our activities, register your child’s attendance, enable access to online content, provide you with information about our services, and deal with your requests and enquiries;
- For “service administration purposes”, which means that SS United Football Club may contact you for reasons related to the service, activity, or online content you have signed up for (e.g., to provide you with password reminders, to notify you that a particular service, activity, or online content has been suspended for maintenance, or to notify you of updates to our Privacy Policy or Terms of Use);
- To contact you about a request or enquiry you have made, including any content you provide.
When will SS United Football Club contact me?
SS United Football Club may contact you:
- In relation to any service, activity, or online content you have signed up for yourself or on behalf of your child, to ensure that SS United Football Club can deliver the services (e.g., to verify your email when you sign up for an SS United Football Club account, or to help you reset your password, if there are unplanned changes to our service delivery due to unforeseen events such as extreme weather or school closure, or if there is an emergency relating to your child);
- In relation to any correspondence we receive from you or any comment or complaint you make about SS United Football Club products or services;
- In relation to any personalised services you are using;
- To update you on any material changes to SS United Football Club policies and practices.
Will I be contacted for marketing purposes?
SS United Football Club will only send you marketing emails or contact you on SS United Football Club platforms where you have agreed to this. We offer regular emails, including a monthly update, to let you know about programmes and services. From time to time, we may also contact you to ask your views on issues affecting SS United Football Club.
Will SS United Football Club share my personal information with anyone else?
We will keep your information within SS United Football Club except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies, including for child protection reasons). We may share your personal information with our delivery partners to enable registration with your service provider.
How long will SS United Football Club keep my information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with SS United Football Club. If you delete your account, your personal information about your child, your email, your child’s name, and dates of birth will be deleted immediately. If you have not used your SS United Football Club account in the last two years, your account may be classed as dormant or may be deleted in line with this privacy policy. We will email to remind you before deletion, so please check your inbox regularly to see if we have sent you any emails about this.
Can I find out what personal information SS United Football Club holds about me?
Under the Data Protection Act, you have the right to request a copy of the personal information SS United Football Club holds about you and to have any inaccuracies corrected. If you are within the UK, please address requests and questions about this or any other question about this Privacy Policy to the Data Protection Officer (Email: info@ssunitedfc.co.uk).
Web browser cookies
What is a Cookie? A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet, or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the SS United Football Club website. On SS United Football Club’s website, cookies record information about your online preferences and allow us to tailor our websites to your interests. During the course of any visit to SS United Football Club’s website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.
How does SS United Football Club use cookies? Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. It also helps us recognise when you are signed in to your account and to provide a more personalised experience. For example, if on a previous visit you went to our events pages, we might find this out from your cookie and highlight relevant information on your second and subsequent visits. SS United Football Club uses this type of information to help improve the services it provides to its users.
Detailed step-by-step guidance on how to control and delete cookies is also available from www.aboutcookies.org. If you have any concerns about the way that we use cookies or respect your settings, then please contact us at info@ssunitedfc.co.uk.
Changes to SS United Football Club's Privacy Policy
This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to SS United Football Club. If you do not agree to these changes, please do not continue to use the SS United Football Club website to submit personal information. You can also delete your account at any time. If material changes are made to the Privacy Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
Contacting SS United Football Club about this Privacy Policy
If you have any questions or comments about this Privacy Policy, please contact: (Email: info@ssunited.co.uk).